How to Order
All orders must be placed thru the website, if you are having technical
difficulties we also accept phone orders during our regular business hours,
Monday through Friday 8:00 a.m. to 6:00 p.m. PST, at (760) 518-5223.
Payment Information
We accept Personal Checks, Cashier's Checks and Money Orders made payable
to Sic Motorsport Products. We accept Mastercard, Visa, American Express and
Discover. For your protection, we do not accept cash through the mail. Credit
card orders will only be shipped to the billing address listed with the bank
that issued the credit card. $25.00 fee charged for all returned checks.
Western Union also available for Out of State sales.
Warranties
All items are warranted to be free from defects in materials and workmanship
at the time of shipment to you. Your purchases will be backed by the limited
warranty extended by the manufacturer of the parts. Sic Motorsport Products
and the manufacturer will not honor warranty requests due to shipping damage,
improper handling or installation, neglect, accidents, or competition use.
Warranty claims apply to parts only.
Shipping
All items will be shipped UPS Ground Service unless otherwise requested. UPS
requires a physical street address; they will not deliver to a P.O. Box. All
freight charges are the customer's responsibility. Large items will be sent
out using an insured truck freight company.
Oversized (OS) Items
All items that are considered "oversized" are items that can be
shipped via UPS, but at an oversized rate, indicating a minimum fee of a 30
lb. package. You will need to contact our Customer Service Department for
shipping quotes on all "OS" items.
Returns
Should you need to return a part for refund, exchange, or credit, please
contact our customer service department for a Return Authorization (RA)
number. Most problems, such as installation, can be solved with a telephone
call. Sic Motorsport Products will not accept returned goods without prior
authorization. The customer is responsible for freight on all return orders.
Parts authorized to be returned, on a non-exchange basis, are subject to a
20% restocking fee. Returns will only be accepted within 30 days of the
original date of shipment. A defective item can only be replaced with the
same item. Another item cannot be substituted.
Damage Claims
Always check the contents of your shipment in the presence of the person
delivering the merchandise. Should any damage occur, immediately notify UPS
so that the necessary steps can be taken to insure prompt replacement of any
damaged goods. Notify Sic Motorsport Products for instructions on returning
damaged goods. Sic Motorsport Products is not responsible for any claims
arising from damage notification given after three (3) days of receipt of
delivery.
Shortages
Always check the contents of your delivery to ensure that all the parts
ordered are received. If a shortage has occurred, please contact us within
three (3) days of delivery to insure a prompt replacement. Sic Motorsport
Products assumes no liability after this point.
Foreign Orders
All foreign orders must be prepaid before shipment can be sent. Due to the
constant fluctuation of currency rates and depending on the items being
ordered, your freight fees will vary. It is important that you contact Sic
Motorsport Products for shipping quotes.
Alaska, Hawaii & Puerto Rico
All orders shipped 2nd Day Air. All orders must be prepaid with credit card,
money order, or cashiers check. No C.O.D. orders will be accepted. UPS rates
depend on the items being ordered. Contact us for shipping quotes.
Sales Tax
All orders outside California are exempt from sales tax. California residents
are required to add the appropriate sales tax to all orders. Rates are
subject to change without notice. The current rate is 8.25%.
Third Party Trademarks
Third party trademarks, trade names, product names and logos, contained in this
Website may be the trademarks or registered trademarks of their respective owners.
The information, products, and services included on this Web site may include
inaccuracies or typographical errors. Changes are periodically added to the
information herein. Sic Motorsport Products may make improvements and/or changes
in this Web site at any time. Advice received via this Web site should not be
relied upon for personal, legal or financial decisions and you should consult an
appropriate professional for specific advice tailored to your situation.
In no event shall Sic Motorsport Products be liable for any direct, indirect,
punitive, incidental, special, consequential damages or any damages whatsoever
including, without limitation, damages for loss of use, data or profits for using
our website or products.
Sic Motorsport Products reserves the right in its sole discretion to deny any
user access to this Web site, any interactive service herein, or any portion of
this Web site without notice, and the right to change the terms, conditions, and
notices under which this Web site is offered.